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Symantec EndPoint Protection - rewriting codes and replacing 5 Bytes from Pega OpenSpan Robotics Studio

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I need a solution

Hi Team,

My team facing issue after new patch update from last to last Monday. We have created Pega OpenSpan Robotics projects before this patch and we were able to execute the automations without any issue, after patch update Symantec is writing the codes which is crashing the IE whenever we are trying to execute the automation.

After investagation Pega OpenSpan Robotics Team have provide the information that Symantec is executing the code which is overwriting their codes.

Attached is Log file which points to Symantec which is trying to execute 5 byte code which is replacing the orginal code which is causing Internet Explorer to Crash everytime. Also Pega Team have given interim solution to disable "GENERIC EXPLOIT MITIGATION" and run automation.

Attached is also screenshot of PEGA OpenSpan Robotics team comments.

Request you to let me know how the issue can be fixed without disabling this option. Please feel free to reach out to me.

Regards,

Nithin Shivakumar

+91-9986754770

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