Hi everyone. How are you. I have SEP 14 installed but I am facing a weird issue. When we export a package from SEPM and check the group where we want to move the client after installation, it is exported fine. When we install it on the endpoint then instead of reporting to the group which was checked during the installation, client is reporting randomly to the other group but not to the group which was checked as the package was exported. I exported the package as an msi instead of a single exe. When I verified the sylink.xml file I find out that it contains the correct group entry which was checked as the package exported but after the installation client is reporting to some other random group.
Actually previously these machines were running Windows 7 x32 BIT, so they formatted it and installed Windows 7 x64 BIT. The cloned image they used contains SEP client being installed along with the business applications. As soon as the image is deployed they turn on the computer, before joining it to the network they uninstall existing SEP client and install the new SEP client as exported above, once done then they join the client to the network.
so when I search for the client with its name by using search client on SEPM. I see two entries for the same host-name. x32 BIT is appearing offline and x64 is online but reporting to a different group not to the actual one which was selected during the package export.
Do you think this could be caused because of the clone image as they are reporting to some other random group instead of the actual group?
Sylink.xml file is attached.