hello colleaque,
I have upgrade SEP12.1.6 MP5 to SEP12.1.6 MP8 on Windows Server 2003 R2 32BIT. Upgrade fails. I run CleanWipe, restart server twice and want to Install SEP12.1.6 MP8. And have error.
From sep_inst.log:
MSI (s) (2C:D0) [10:47:09:960]: Product: Symantec Endpoint Protection -- The installer integrity check failed with error code 0x80096010. Common causes for this failure include an incomplete download, damaged media, or problems with the Trusted Root certificate store.
MSI (c) (4C:58) [10:47:01:429]: Font created. Charset: Req=0, Ret=0, Font: Req=, Ret=Arial
The installer integrity check failed with error code 0x80096010. Common causes for this failure include an incomplete download, damaged media, or problems with the Trusted Root certificate store.
Action ended 10:47:09: LaunchConditions. Return value 3.
What the problem? What can I do?
I opened case, but it is very long time to waiting feedback. Customers Server without protection.