I have read through a ton of best practices documentation to move SEPM 12.1.7 from one server 2008 32 bit to Server 2012 64bit. New server has different name and ip, and using a sql db on another server. Nothing is changing for teh sql db. Followed the Best Practices documents for moving SEPM.
Worked perfect up until I noticed that the old server name is still showing under the Local Site with the new SEPM. Both servers show the new server SEPM IP address and Online. Old server is still in production but the old SEPM was decommissioned on it per running thru the procedure of moving the sepm. Clients are communication and appears tobe fine, but whats weird id if I right click server1 (old sepm), and select edit, delete, manager server it gives me server2(new server). It acts like its the same. Found someone else had an issue like this and indicated that its a stale record that can be deleted from the database but a support case has to be opened.
Any insight about what level of support I need to talk to so they understand or someone may have a better insight.
Here is the same issue. https://www.symantec.com/connect/forums/finalizing-moving-new-server-removing-old-sepm-server-list