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Unable to authenticate the directory account

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I need a solution

Original admin (database-based login) logs in fine. I have only one directory server connection setup, that everyone shares, and the directory server user name is a dedicated non-admin user.

One SEPM full admin that is also a domain admin tests out with "Directory account authenticated" and can login fine. All other SEPM admins are not domain admins and test with "Unable to authenticate the directory account". If I place my domain admin name into the Account Name field for another user then they test as "Directory account authenticated". If I place the dedicated non-admin user used in the directory server connection into the Account Name field then they test as "Directory account authenticated". If I place their login ID into the Account Name field I get "Unable to authenticate the directory account".

How do I make this work for non-domain admins?

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