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SEP user mode not switching users

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I need a solution

We have all of our endpoints setup as user mode in order to deploy USB device restrictions, what we have recently noticed is that when a user is logged on, then logs off, and another user logs in SEP does not notice there has been a change of users and the active policy continues to be the policy of the first user.  The only way we have managed for SEP to recognize the change of user is by opening the SEP client from the task bar.  We have the clients require a password to open so as long as the user reaches the password prompt SEP recognizes the new user.  Without opening the client it remains as the old user even if a policy update is performed.  Anyone else experience this?  We are currently on 12.1 RU1.


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