Hello!
I reinstall SEP clients 12.1.7004.6500 and the client stopped connecting to the server.
Status:not connected
error: erro in heartbeat response(4).
secar test:OK
I delete client from SEPM console, replace sylink(using SylinkDrop.exe), delete the following keys:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections
I Uninstalled client cleanwipe utility and install again. no RESULT.
The client only once successfully connected to the server after reinstallation
clien server log
The client computer has been added to the group BBB SSS V-SEP s44000 user
Client has registered BBB Sberbank V-SEP s44000 user
sylink.log
04/20 18:23:26.271 [2136] ************CSN=537831
04/20 18:23:26.272 [2136] <mfn_MakeGetIndexUrl:>Request is: action=12&hostid=90ABA3560A77F42D006C5F1DF30A5F9B&chk=5B27CD95B9A4D4F3601DA37A6D2FFDDC&ck=94123D797FD1E70BF45919FFE8F6F765&uchk=F8E339C49DF689DBC378405F41F1B7C8&uck=A7AF0B210859F7B9510EB178A0DE63CF&hid=24C9AFC2992CB85FB9F324478B9D0ADF&groupid=A3A092470A77F42C01489BBC05D70B28&ClientProductVersion=12.1.7004.6500&mode=0&hbt=1800&as=537831&cn=[hex]73343430303075626F6666313730&lun=[hex]30312D6B6F726E65796368756B2D616D&udn=[hex]54455242414E4B2E5349422E534252462E5255
04/20 18:23:26.274 [2136] <GetIndexFileRequest:>http://11.12.33.44:8014/secars/secars.dll?h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
04/20 18:23:26.278 [2136] <InternetCallback> HttpOpenRequest; Internet status: 60; CtrlBlk: 03438B00
04/20 18:23:26.405 [3784] <InternetCallback> HttpSendRequest; Internet status: 100; CtrlBlk: 03438B00
04/20 18:23:26.419 [2136] AH: (InetWaiting) bFinished is TRUE on CtrlBlk: 03438B00
04/20 18:23:26.419 [2136] <GetIndexFileRequest:>SMS return=200
04/20 18:23:26.419 [2136] <ParseHTTPStatusCode:>200=>200 OK
04/20 18:23:26.420 [2136] <FindHeader>Sem-HashKey:=>5B27CD95B9A4D4F3601DA37A6D2FFDDC
04/20 18:23:26.422 [2136] <GetIndexFileRequest:>Loading the current mode:1
04/20 18:23:26.424 [2136] <FindHeader>Sem-LANSensor:=>0
04/20 18:23:26.425 [2136] <FindHeader>Sem-Signatue:=>13F018188262818B94677EFBE45E309F80894490C3991159106607E4FD0C870597B1A58A6B56B7759AABC7CF5BD633C1FEF806435DA6EC98DD78AB33BE079F428FF9FB653B2E9306C0D485057134B0244F03CB425179FF6E312C64EAF06619EA8D60FF3B896886FC86FBE60094B64DDC213DEFAA3B31AD134F2E5AB30F932CBE
04/20 18:23:26.427 [2136] <FindHeader>Sem-CommandGUID:=>E8FF02040AAEC70600867BA9E095C543
04/20 18:23:26.428 [2136] [Command] New command(s) arrived from SEPM: E8FF02040AAEC70600867BA9E095C543
04/20 18:23:26.466 [3784] <InternetCallback> InternetReadFileEx; Internet status: 100; CtrlBlk: 03438B00
04/20 18:23:26.470 [2136] AH: (InetWaiting) bFinished is TRUE on CtrlBlk: 03438B00
04/20 18:23:26.470 [2136] <mfn_DoGetIndexFile200>Content Length => 2502
04/20 18:23:26.472 [2136] <mfn_DoGetIndexFile200>Signature verification FAILED for Index File Content..
04/20 18:23:26.472 [2136] <GetIndexFileRequest:>RECEIVE STAGE COMPLETED
04/20 18:23:26.475 [2136] <GetIndexFileRequest:>COMPLETED
04/20 18:23:26.476 [2136] <IndexHeartbeatProc>GetIndexFile handling status: 101
04/20 18:23:26.478 [2136] <IndexHeartbeatProc>Switch Server flag=0
04/20 18:23:26.481 [2136] HEARTBEAT: Check Point 5.1
04/20 18:23:26.481 [2136] <ScheduleNextUpdate>new scheduled heartbeat=128 seconds
04/20 18:23:26.483 [2136] HEARTBEAT: Check Point 8
04/20 18:23:26.485 [2136] NextProxySetting: Cycled through all proxy settings.
04/20 18:23:26.486 [2136] Get Next Server!
04/20 18:23:26.488 [2136] <IndexHeartbeatProc>switch to another server
04/20 18:23:26.490 [2136] <DecrementScheduleTime:>New scheduled heartbeat=64 seconds
04/20 18:23:26.491 [2136] ResetProxySetting: Will now use proxy setting 1
04/20 18:23:26.994 [2136] HEARTBEAT: Check Point 1
04/20 18:23:26.994 [2136] HEARTBEAT: Check Point 2
04/20 18:23:26.994 [2136] <PostEvent> going to post event=EVENT_SERVER_CONNECTING
04/20 18:23:26.996 [2136] <PostEvent> done post event=EVENT_SERVER_CONNECTING, return=0
04/20 18:23:26.998 [2136] HEARTBEAT: Check Point 3
04/20 18:23:26.999 [2136] <IndexHeartbeatProc>Setting the session timeout on Profile Session to 30000
04/20 18:23:27.001 [2136] HEARTBEAT: Check Point 4
04/20 18:23:27.003 [2136] <InternetCallback> InternetConnect; Internet status: 60; CtrlBlk: 03438B00
04/20 18:23:27.005 [2136] <IndexHeartbeatProc>===Get Index STAGE===