Hi,
We have 6000 licenses purchased for our SEPM however as part of Migration and aquisition of few companies the over deployed licenses have increased the client count. Which is 20,000 currently.
when we try to deploy SEP clients from an image / even few existing SEP clients cannot come online and register themselves into SEPM.
Hence i did secars test and it was fine. However i collected Sylink debug and found few entries below:- (Which may or may not help)
InternetCallback> HttpOpenRequest; Internet status: 60; CtrlBlk: 083114E0
04/18 15:04:25.357 [3312] 15:4:25=>Send HTTP REQUEST
04/18 15:04:25.513 [3236] <InternetCallback> HttpSendRequestEx; Internet status: 100; CtrlBlk: 083114E0
04/18 15:04:25.513 [3312] AH: (InetWaiting) bFinished is TRUE on CtrlBlk: 083114E0
04/18 15:04:25.700 [3236] <InternetCallback> HttpEndRequest; Internet status: 100; CtrlBlk: 083114E0
04/18 15:04:25.731 [3312] 15:4:25=>HTTP REQUEST sent
04/18 15:04:25.731 [3312] 15:4:25=>QUERY return code
04/18 15:04:25.731 [3312] 15:4:25=>QUERY return code completed
04/18 15:04:25.731 [3312] <SendRegistrationRequest:>SMS return=500
04/18 15:04:25.731 [3312] <ParseHTTPStatusCode:>500=>500 INTERNAL SERVER ERROR
04/18 15:04:25.731 [3312] <SendRegistrationRequest:>Content Lenght => 531
04/18 15:04:25.731 [3312] <mfn_ReadDataFromServer>Content Lenght => 531
04/18 15:04:25.731 [3312] <mfn_ReadDataFromServer>Got data from server, read bytes=531
04/18 15:04:25.731 [3312] HTTP returns status code=500
04/18 15:04:25.731 [3312] <SendRegistrationRequest:>RECEIVE STAGE COMPLETED
04/18 15:04:25.731 [3312] <SendRegistrationRequest:>COMPLETED, returned 5
04/18 15:04:25.747 [3312] HEARTBEAT: Check Point 5.1
04/18 15:04:25.747 [3312] NextProxySetting: Cycled through all proxy settings.
04/18 15:04:25.747 [3312] <RegHeartbeatProc>switch to another server
04/18 15:04:25.747 [3312] HEARTBEAT: Check Point 9
04/18 15:04:25.747 [3312] ResetProxySetting: Will now use proxy setting 1
04/18 15:04:25.747 [3312] HEARTBEAT: Check Point 8
04/18 15:04:25.747 [3312] <PostEvent> going to post event=EVENT_SERVER_DISCONNECTED
04/18 15:04:25.747 [3312] <PostEvent> done post event=EVENT_SERVER_DISCONNECTED, return=0
04/18 15:04:26.261 [3312] HEARTBEAT: Check Point 1
04/18 15:04:26.261 [3312] HEARTBEAT: Check Point 2
04/18 15:04:26.261 [3312] <PostEvent> going to post event=EVENT_SERVER_CONNECTING
But the same client where i tried few troubleshooting steps didnt resolve, they came online itself after office hours. Does it has really something to do about concurrent connections or licenses ???
Could any one answer this please ?