I am having a TERRIBLE experience upgrading our SEPMs to SEP 12 RU2
1. It took nearly 3 hours of attempts to copy the SEP 12 installation file from a share drive to our remote SEPM servers. Symantec finally provided a URL for direct download.
2. When I finally got the installation file copied onto the SEPM server, it would not let me install because it says I am not connecting to Remote Desktop using session 0. When I used the mstcs command Symantec gave, it did not work. I figured out another method on my own, Start > Run > type in "mstcs /v:IP_Address /admin"
3. When the SEPM seems to upgrade, it says it will upgrade the database schema. OK, that is fine. But I get errors and Symantec told me to run Symantec Helper and send them the output.
I am yet to hear from Symantec Engineer working on my case, and I have attached the output to the Symantec Helper. I am really at my wits end with this, someone please help!!!!!!!!!!!!