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SEP 14 bug

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I need a solution

Hello All,

I've recently upgraded the SEPM console to version 14 and created new packages for Endpoint Protection 14.

Since upgrading the clients from version 12.1.6608.6300 to 14.0.1904.0000 this has caused issues.

Users with Windows 8 or 8.1 installed are unable to use their machine as the screen flickers like the mouse is being clicked repeatedly.

After uninstalling the SEP 14 and restarting the machine the issue goes away.

I've tried a manual install of SEP 14 after and the same issue occurs.

For now I will have to have the users either use Windows defender or install the old 12.1 client.

I've found this potential fix online but haven't given it a go yet.

My desktop screen flickers after I upgrade

https://support.norton.com/sp/en/uk/home/current/solutions/v109267913_EndUserProfile_en_us

Thanks,

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