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I pushed SEP 12 to two Win XP, they refuse to communicate with SEPM

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I need a solution

This thread is an offshoot of

 

https://www-secure.symantec.com/connect/forums/unable-push-sep-12-package-win-xp-7-computers

 

I have a test SEPM server running SEP 12 (Version 12.1.2015.2015).

I have two test Windows XP workstations that were previously running SEP 11 RU7 and were checking into another test SEPM server running SEP 11 RU7

Yesterday I was able to remotely deploy SEP 12 installation package to these two Windows XP workstations. I decided to check how things are this morning

1. When I check the SEPM server running SEP 12, these two workstations do not appear

2. When I check the SEPM server running SEP 11 RU7, these two workstations no longer have a green dot, but they still appear

3. When I check the SEP clients on the workstations themselves, they have been upgraded to SEP 12 ~~~BUT~~~ status says offline

 

When I remotely deploy SEP 12, I expect that these two workstations will (1) upgrade to SEP 12 and (2) check into SEPM 12 console.

How to make it such that when I remotely push SEP 12 to workstations, they upgrade AND check into the SEPM 12 console.

 

Help!!!


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