Connection by RDP, VNC from other network segmentsI have a server that has installed Endpoint Protection console, I need to access this server via RDP or any other program that uses the VNC protocol, however, this only works from a host of the same segmen

I have a server that has installed Endpoint Protection console, I need to access this server via RDP or any other program that uses the VNC protocol, however, this only works from a host of the same segment, this connection does not work from another segment network. There is some component of the management console Endpoint Protection that may be blocking this connection.