Hi guys, I am facing couple of issues with SEP endpoins regarding them being appearing as Disabled and Out of date on SEPM servers. Version of SEPM is 12.1.5 and clients are running a mix of 12.1.5 , 12.1.4 and 12.1.3.
Out of Date Clients.
Mostly the following components are shown as out of date on SEPM report. Screenshot Attached
AV, IPS, Sonar, Download Protection
OS of machines varies from Windows7, Server 2008 R2,
Diabled Clients.
Mostly the following comports are showing as malfunctioning in SEPM Report.
AP, Sonar, Download Insight, Temper Protection.
OS of machines are windows 7 ( all protection components are installed) and Server 2008 R2 and Server 2012 only the AV component installed and Download Insight. Screenshot Attached.
I would really appreciate your support in getting the root cause of as what is the reason for the above behaviors and how can we fix without reinstalling the agent.
Thanks and Regards