A couple of days ago one of our customers was working with an application and the executable was quarantined. WS.Reputation.1 - Fewer than 5 users.
She was puzzled because she had been using the same version a few days prior and Symantec did not try to quarantine it. The version number had not changed. Can someone help me understand how this could have happened as I am at a loss?
By the way, yesterday I upgraded to 12.1.6 MP4 so when this happened I was at MP3.
This same application was quarantined late last year and we added an exception at that time. The file was located in the Program Files directory. Is there any way a wildcard can be used if I choose the Prefix Variable [Program_Files]? The file name looks like this ...
filename_2.4.36_x64[2.4.5897.26299].exe