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How to block facebook using sepm?

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I need a solution

Good Day

I have read this article on how to block facebook using SEPM

https://support.symantec.com/en_US/article.TECH952...

However I am not getting anywhere, the clients in my test group have the network threat protection component installed but they can still access facebook.

I should also point out that we are using a proxy server with port 3128, any ideas what I am missing?

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