Hello, firstly please forgive my ignorance on this matter....
The person who had been running our SEP Manager sever is no longer with our college. Their departure was not expected and no documentation was created by them for me to look at. My manager laid the responsibility of this server on me and I have no experience working with this server. I've been keeping things updated in the version we are running and i've added the new licenses but that's about it. We are moving the college PC's to Windows 10 so we need to upgrade from 12.1.5337.5000 to 12.1.6.
My question is what is the best practices for upgrading the SEP Manager server? Can I just apply the update or should I back up what we have now? Will what the clients running Windows 7 have right now need to do anything for the new server version? I am not overly comfortable with this upgrade and again, this was put on me without any direction or understanding of SEP Manager.
Any help you could provide would be fantastic. Thank you!
I apologize if another forum post for this exists. I couldn't find one and I have a very busy workload and have run out of time to continue searching. If a post does exist, i'd be happy to read that post if anyone has a link. I also tried to submit a ticket but when I enter the Support Product Version in the form, I get an error saying "Please fill a valid product version". I've tried several things but nothing has worked.
Thank you!