I have searched on this, and most of the hits have been from several looong years ago, in most cases, at least 4 years old are most of the hits I get. So, I thought I'd bring it up again and see where it goes.....
I have a SEP client, running Win 10, and I have ensured the following (from a Symantec KB article) are all done;
- -The Symantec Endpoint Protection (SEP) client on this machine must have Network Threat Protection and Firewall installed and enabled.
- -The computer must be in computer mode.
- -The machine must be on all the time.
and also from the same article (I did not save the KB, but I had copied the info to a text document))
**To enable the Unmanaged Detector:
1.) Open "Symantec Endpoint Protection Manager".
2.) Click Clients.
3.) Select the group which contains the client chosen to be an Unmanaged Detector.
4.) Click the Clients tab.
5.) Right click the client and select "Enable as Unmanaged Detector".
Is there anything I am missing? I know for a fact that there are some unmanaged clients on this subnet - we are currently testing a different AV product on them. All traces of SEP on the clients (that should be detected) have been removed using CleanWipe.
When I check "View Details" on the HOME "Security Status" tab, nothing is listed. It has been a few days. I have rebooted the unmanaged clients a few times. I have rebooted the Unmanaged Detector a few times. We are currently running 12.1.6 MP2 on everything in our environment (except of course, the systems that I am expecting to be detected).