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SEP client hangs causing workstation client lose mapped network drive ?

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I need a solution

Hi All,

My NAS server is running slow and I notice that there is this event logged by SEP:

Log Name:      Application
Source:        Application Error
Date:          8/03/2016 1:07:40 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      PRODNAS02-VM.domain.com
Description:
Faulting application name: Smc.exe, version: 11.0.6005.440, time stamp: 0x4bc92fe8
Faulting module name: MSVCR80.dll, version: 8.0.50727.4940, time stamp: 0x4ca2b4dd
Exception code: 0xc0000005
Fault offset: 0x000000000001e25d
Faulting process id: 0x3b8
Faulting application start time: 0x01d046cd2094b380
Faulting application path: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCR80.dll
Report Id: 88bd15b5-e4d2-11e5-acbb-0050569c002f

Why is that happening and causing the Workstation clients to lose the mapped network drive in all of my company to this NAS VM ?

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