Hello everyone , when I tried to manually launch live update from SEP client UI I got the following error. Version of agent is 12.1.6 MP3 and client OS is server 2012 . Only the AV component is installed on Agent.
Below is the output . kindly tell me what is causing this to fail and how it can be fixed withou tununstall or repair. Thanks
The following Symantec products and components are installed on your computer:
> Symantec Endpoint Protection Client
> AP Portal List
> Power Eraser Definitions
> Symantec Whitelist
> Centralized Reputation Settings
> Virus and Spyware Definitions Win64
> Submission Control Thresholds
> Extended File Attributes and Signatures
> Revocation Data
> Virus and Spyware Definitions Win64 (hub)
> SONAR Definitions
Initializing...
Connecting to liveupdate.symantecliveupdate.com...
Connected to LiveUpdate server successfully.
There are 11 update(s) to be downloaded.
Downloading catalog file (1 of 11) failed.
Downloading catalog file (2 of 11) failed.
Downloading catalog file (3 of 11) failed.
Downloading catalog file (4 of 11) failed.
Downloading catalog file (5 of 11) finished.
Downloading catalog file (6 of 11) failed.
Downloading catalog file (7 of 11) failed.
Downloading catalog file (8 of 11) finished.
Downloading catalog file (9 of 11) finished.
Downloading catalog file (10 of 11) failed.
Downloading catalog file (11 of 11) finished.
Encountered an error while downloading file sepc$20virus$20definitions$20win64$20$28x64$29$2012.1$20ru6_microdefsb.curdefs_symalllanguages_livetri.zip.
Encountered an error while downloading file sesc$20antivirus$20client$20win64_12.1_english_livetri.zip.
Encountered an error while downloading file sepc$20iron$20settings$2012.1$20ru6_microdefsb.curdefs_symalllanguages_livetri.zip.
Encountered an error while downloading file sepc$20iron$20whitelist$2012.1$20ru6_microdefsb.curdefs_symalllanguages_livetri.zip.
Encountered an error while downloading file sepc$20virus$20definitions$20win64$20$28x64$29$2012.1$20ru6_microdefsb.error_symalllanguages_livetri.zip.
Encountered an error while downloading file sepc$20smr$20definitions$2012.1$20ru6_microdefsb.curdefs_symalllanguages_livetri.zip.
Encountered an error while downloading file sepc$20behavior$20and$20security$20heuristics$2012.1$20ru6_microdefsb.curdefs_symalllanguages_livetri.zip.
Session summary: 0 update(s) available, 0 update(s) installed.
LiveUpdate session is complete.