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SEP Reports

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I need a solution

I want to set up daily reports to send to our desktop support team so that they can handle viruses/spyware, etc.  I know how to do that, but I want to make sure that I'm following best practices and sending them the most useful reports that I can.

I know that for some types of security issues, SEP can clean or quarantine it on its own.  I'd like to create a report just for the other items....that require user intervention...and send that to my desktop support team on a daily basis.

For an issue that gets missed, I'd like it to continue to show up on the daily report until it's fixed.  For example, if there is a problem that gets detected on a Monday, and it is not fixed, I would like it to be listed in Tuesday's report.

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