Hello Guys , I have three questions would appreciate your kind replies on this.
1) SEP 12.1.6 MP3 is already installed on client with all components ( AV, PTP , NTP ) full protection for client.
We export a new 12.1.6 MP3 package , however we removed the Outlook scanner from features and push this newly exported package to the client , would it overinstall the new package on existing package or it will be rejected by client becuase it is already running on the same 12.1.6 MP3 version.
2) what is the best method to remove the existing version of SEP and then install a newly exported package cleanly via the remote method either via the SEPM or SCCM. Are we required to use any script to achieve that ?
3) when we run intelligent updater on the client running 12.1.6 MP3 it fails , in the log we are seeing the following message . SEP Agent is installed on default directory.
Ignoring entry for VIRSCAN.zip because of registry read failure. Error occurred while reading the path for the Authorization DLL from the registry.
The product corresponding to this entry in iuconfig.xml is not installed on the system.
Does this message indicate that the existing installation of agent is corrupted.
Your kind replies would be appreciated. Thanks