Hi,
I appreciate your help resolving below issues that we encounter into our SEP Manager. See details below.
1. Duplicate SEP Licenses
Upon in our audit, we have found out that license seats are not counted properly into our SEP Licensing Status. Based on our total endpoints count we have 286, but in licensing seat status we have 297 that should be same in total endpoints. See screenshots below.
2. Windows 8 Compatibility
We've tried to installed SAV on our Windows 8 machines but it was failed and appears from SEP Manager it was offline and install failed-rolled back even our push installation was successfully deployed. Also, shown that in client's OS is Windows Vista that should be Windows 8.
3. Unable to removed SEP in some of our windows clients due to fatal errors.
Can you help us to provide a SEP cleaner or removal tool to solve this issue?