We are unable to login to our SEPM console or start the service. The Catalina logs shows an issue connecting to the database which is loctaed a dedicated sql server.
[TraceMgr] Opening log file S:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat/logs\ajaxswing.log
Protecting dada/output/agent folder with ACLs ...
Has valid SAV license
Info>> No SNAC license file in S:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\license
Inside startup service Init
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
Could not connect to the database, wait for 1 second to retry... caller: getDataSourceDBConnection
This has only started happening yesterday evening, no changes have been made to the DB's or SEPM, any ideas?