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Remote Console log exports

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I need a solution

Version 12.1.6 MP1 running remote console on Windows 10 (upgrade from 7) when I want to export a log from the monitors page I get the following "Unable to download ****.csv from ###.###.###.###

unable to open this internet site. the requested site is either unavailable or cannot be found. Please tran again later."

could this and MS edge browser issue?

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