I need a solution
I am trying to install SEP 12.1.6168.6000 on my laptop which is running Windows 8.1. It is a new laptop with no other AV product on it. I have made the installation package for my 64-bit laptop, copied it to my laptop and tried to run it. When it starts I don't get any other screens about the installation process and it never appears to complete. I have UAC turned off, it was on. Windows Defender is off. I have also tried running it as administrator. Nothing seems to work. Any other ideas as to how to get SEP to install?
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