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upgrade SEP manager to RU4 MP1a failed

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I need a solution

i try to upgrade SEP manager to from version 12.14a to SEP 12.1 ru4 mp1a  but failed with following screenshot and log details. The upgrading is failed and i can not login to SEP console by admin account anymore, can someone help me out ? many thanks!

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2014-05-05 05:12:14.623 THREAD 1 SEVERE: ================== Server Environment ===================

2014-05-05 05:12:14.623 THREAD 1 SEVERE: os.name = Windows Server 2008 R2

2014-05-05 05:12:14.623 THREAD 1 SEVERE: os.version = 6.1

2014-05-05 05:12:14.623 THREAD 1 SEVERE: os.arch = x64

2014-05-05 05:12:14.623 THREAD 1 SEVERE: java.version = 1.7.0_51

2014-05-05 05:12:14.623 THREAD 1 SEVERE: java.vendor = Oracle Corporation

2014-05-05 05:12:14.623 THREAD 1 SEVERE: java.vm.name = Java HotSpot(TM) Client VM

2014-05-05 05:12:14.623 THREAD 1 SEVERE: java.vm.version = 24.51-b03

2014-05-05 05:12:14.623 THREAD 1 SEVERE: java.home = E:\Symantec\Symantec Endpoint Protection Manager\jre

2014-05-05 05:12:14.623 THREAD 1 SEVERE: catalina.home = E:\Symantec\Symantec Endpoint Protection Manager\tomcat

2014-05-05 05:12:14.623 THREAD 1 SEVERE: java.user = null

2014-05-05 05:12:14.623 THREAD 1 SEVERE: user.language = en

2014-05-05 05:12:14.623 THREAD 1 SEVERE: user.country = US

2014-05-05 05:12:14.623 THREAD 1 SEVERE: scm.server.version = 12.1.4104.4130

2014-05-05 05:12:14.623 THREAD 1 INFO: Main>> Main> Upgrade parameters

2014-05-05 05:12:14.623 THREAD 1 INFO: Main>> Main> Upgrade args length = 0

2014-05-05 05:12:14.623 THREAD 1 INFO: Main>> Main> Unable to get the command-line arguments

2014-05-05 05:12:14.623 THREAD 1 INFO: Main>> Main> Server Home: E:\Symantec\Symantec Endpoint Protection Manager\tomcat

2014-05-05 05:12:17.060 THREAD 1 INFO: Main>> Main> You are using MSSQL server.

2014-05-05 05:12:17.435 THREAD 1 INFO: Has valid SAV license

2014-05-05 05:12:17.451 THREAD 1 INFO: Has valid SNAC license

2014-05-05 05:12:17.810 THREAD 1 INFO: Main>> executePreLaunchSteps> Config schema format is upgraded from (schema version from db): 12.1.4.0

2014-05-05 05:12:19.107 THREAD 1 INFO: Saving disaster recovery data to: E:\Symantec\Symantec Endpoint Protection Manager\tomcat\..\Server Private Key Backup\recovery_2014-05-05-05-12-19.zip

2014-05-05 05:12:19.170 THREAD 1 INFO: Main>> executePreLaunchSteps> DbVersion: 12.1.4.0 schemaVersionFromDB: 12.1.4.0 isSpm51Mr7: false hasOtherOSAgents: false dbcompanySize: 0 dbConnected: true

2014-05-05 05:12:19.170 THREAD 1 INFO: Main>> checkUpgradeFeasibility> Checking for upgrade feasibility, current schema version = 12.1.4.1, schema version from db = 12.1.4.0

2014-05-05 05:12:19.170 THREAD 1 INFO: VersionToBeSupported: 12.1.4.0

2014-05-05 05:12:19.185 THREAD 1 INFO: SchemaVersion>> isSupported> versionToBeSupported '12.1.4.0  is supported for this release

2014-05-05 05:12:19.185 THREAD 1 INFO: Main>> displayOnlineServerListIfAny> Checking online servers... siteId = F0973E810A18F7220135CA3A950027A9

2014-05-05 05:12:19.185 THREAD 1 INFO: SELECT CONTENT FROM SYSTEM_STATE WHERE OWNER = '049212870A18F722010F9696F37F9042'

2014-05-05 05:12:19.217 THREAD 1 INFO: SYSOUT : Checking onlist status for server CNDC0SRV080.nneas.net

2014-05-05 05:12:19.217 THREAD 1 INFO: SYSOUT : Not checking status. offline status detected

2014-05-05 05:12:19.217 THREAD 1 INFO: SYSOUT : [name=CNDC0SRV080.nneas.net,id=049212870A18F722010F9696F37F9042] is offline

2014-05-05 05:12:19.217 THREAD 1 INFO: Main>> displayOnlineServerListIfAny> Checking online servers... exclude local server id = 049212870A18F722010F9696F37F9042

2014-05-05 05:12:19.217 THREAD 1 INFO: Main>> displayOnlineServerListIfAny> Online servers:[]

2014-05-05 05:12:19.217 THREAD 1 INFO: Main>> launchMainFrame> Launching the UI

2014-05-05 05:12:19.748 THREAD 1 INFO: isLicenseInstallationValid:  sep.slf =true  OD file=true

2014-05-05 05:12:21.654 THREAD 28 INFO: Initializing ...

2014-05-05 05:12:21.654 THREAD 28 INFO: UpgradeStep >> checkUpgradeStatus.

2014-05-05 05:12:21.670 THREAD 28 INFO: Executing command - stop semsrv

2014-05-05 05:12:21.732 THREAD 28 INFO: The Symantec Endpoint Protection Manager service is not started.

2014-05-05 05:12:21.732 THREAD 28 INFO:

2014-05-05 05:12:21.732 THREAD 28 INFO: More help is available by typing NET HELPMSG 3521.

2014-05-05 05:12:21.732 THREAD 28 INFO:

2014-05-05 05:12:21.732 THREAD 28 INFO: Waiting for service termination: semsrv

2014-05-05 05:12:21.732 THREAD 28 INFO: Checking whether the service is stopped: semsrv

2014-05-05 05:12:21.732 THREAD 28 INFO: Retrieve status for service semsrv

2014-05-05 05:12:21.811 THREAD 28 INFO: The status for semsrv' service is 1

2014-05-05 05:12:21.811 THREAD 28 INFO: Service is stopped.

2014-05-05 05:12:21.811 THREAD 28 INFO: Executing command - stop semwebsrv

2014-05-05 05:12:21.873 THREAD 28 INFO: The Symantec Endpoint Protection Manager Webserver service is not started.

2014-05-05 05:12:21.873 THREAD 28 INFO:

2014-05-05 05:12:21.873 THREAD 28 INFO: More help is available by typing NET HELPMSG 3521.

2014-05-05 05:12:21.873 THREAD 28 INFO:

2014-05-05 05:12:21.873 THREAD 28 INFO: Stop SemSrv done.

2014-05-05 05:12:21.873 THREAD 28 INFO: Action Start:0

2014-05-05 05:12:21.889 THREAD 28 INFO: initDataSource

2014-05-05 05:12:22.123 THREAD 28 INFO: grantSEMUserPrivilege isDBowner true

2014-05-05 05:12:22.123 THREAD 28 INFO: UpgradeStep >> checkUpgradeStatus.

2014-05-05 05:12:22.123 THREAD 28 INFO: UpgradeStep >> checkUpgradeStatus.

2014-05-05 05:12:22.123 THREAD 28 INFO: Set the config manager cache threshold to 500!

2014-05-05 05:12:22.201 THREAD 28 INFO: Config schema format is upgraded from: 12.1.4.0

2014-05-05 05:12:22.201 THREAD 28 INFO: Upgrade schema started ...

2014-05-05 05:12:22.217 THREAD 28 INFO: Process SQL script file:MSSQLServerTeslaToLightCycle.sql

2014-05-05 05:12:22.217 THREAD 28 INFO: Process SQL InputStream sqlis:sun.net.www.protocol.jar.JarURLConnection$JarURLInputStream@160dd37

2014-05-05 05:12:22.217 THREAD 28 INFO: DatabaseUtilities>>execCommandFromScript>>cmdSeperator:;;

2014-05-05 05:12:22.217 THREAD 28 INFO: DatabaseUtilities>>execCommandFromScript>>sqlStr:DROP VIEW V_AGENT_INCL_GROUP_ID

2014-05-05 05:12:22.217 THREAD 28 INFO: DROP VIEW V_AGENT_INCL_GROUP_ID

2014-05-05 05:12:22.311 THREAD 28 INFO: CREATE VIEW V_AGENT_INCL_GROUP_ID as   SELECT      AGENT_ID,     AGENT_TYPE,     R_OS_TYPE,     COMPUTER_ID,     DOMAIN_ID,     GROUP_ID,     AGENT_VERSION,     PROFILE_VERSION,     PROFILE_SERIAL_NO,     PROFILE_CHECKSUM,     IDS_VERSION,     IDS_SERIAL_NO,     IDS_CHECKSUM,     HI_STATUS,     HI_REASONCODE,     HI_REASONDESC,     CREATION_TIME,     STATUS,     LAST_UPDATE_TIME,     LAST_SERVER_ID,     LAST_SITE_ID,     ATTRIBUTE_EXTENSION,     FULL_NAME,     EMAIL,     JOB_TITLE,     DEPARTMENT,     EMPLOYEE_NUMBER,     EMPLOYMENT_STATUS,     OFFICE_PHONE,     MOBILE_PHONE,     HOME_PHONE,     USN,     TIME_STAMP,     DELETED,     PATTERN_IDX,     AP_ONOFF,     INFECTED,     WORSTINFECTION_IDX,     LAST_SCAN_TIME,     LAST_VIRUS_TIME,     CONTENT_UPDATE,     AVENGINE_ONOFF,     TAMPER_ONOFF,     MAJOR_VERSION,     MINOR_VERSION,     REBOOT_REQUIRED,     REBOOT_REASON,     LICENSE_STATUS,     LICENSE_EXPIRY,     TIMEZONE,     FIREWALL_ONOFF,     FREE_MEM,     FREE_DISK,     LAST_DOWNLOAD_TIME,     CURRENT_CLIENT_ID,     LICENSE_ID,     IS_GRACE,     SNAC_LICENSE_ID,     PTP_ONOFF,     LAST_HEURISTIC_THREAT_TIME,     BASH_STATUS,     DA_ONOFF,     CIDS_DRV_ONOFF,     CIDS_SILENT_MODE,     CIDS_DRV_MULF_CODE,     CIDS_BROWSER_IE_ONOFF,     CIDS_BROWSER_FF_ONOFF,     CIDS_ENGINE_VERSION,     CIDS_DEFSET_VERSION,     DEPLOY_STATUS,     DEPLOY_MSG,     DEPLOY_PRE_VER,     DEPLOY_TARGET_VER,     DEPLOY_RUNNING_VER,     DEPLOY_TIMESTAMP,     OS_BIT_TYPE,     ELAM_ONOFF,     OSELAM_STATUS,     VSIC_STATUS,     IS_NPVDI_CLIENT,     SVA_ID,     LAST_CONNECTED_IP_ADDR    FROM SEM_AGENT with (NOLOCK)

2014-05-05 05:12:22.326 THREAD 28 INFO: Database Schema has been upgraded.

2014-05-05 05:12:22.373 THREAD 28 INFO: Upgrading from 12 RU4 to 12 RU4MP1

2014-05-05 05:12:22.373 THREAD 28 INFO: UpgradeStep >> checkUpgradeStatus.

2014-05-05 05:12:22.373 THREAD 28 INFO: UpgradeStep >> checkUpgradeStatus.

2014-05-05 05:12:22.373 THREAD 28 INFO: UpgradeStep >> checkUpgradeStatus.

2014-05-05 05:12:22.373 THREAD 28 INFO: UpgradeStep >> checkUpgradeStatus.

2014-05-05 05:12:22.608 THREAD 28 INFO: Start to increase CONTENT DB file maximum size.

2014-05-05 05:12:22.623 THREAD 28 INFO: The current size is: 0MB.

2014-05-05 05:12:22.639 THREAD 28 SEVERE: java.sql.SQLException: MODIFY FILE failed. Size is greater than MAXSIZE.

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.java:368)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.TdsCore.tdsErrorToken(TdsCore.java:2820)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2258)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.TdsCore.getMoreResults(TdsCore.java:632)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.JtdsStatement.processResults(JtdsStatement.java:584)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.JtdsStatement.executeSQL(JtdsStatement.java:546)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.JtdsStatement.executeImpl(JtdsStatement.java:723)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.JtdsStatement.executeUpdate(JtdsStatement.java:1166)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.JtdsStatement.executeUpdate(JtdsStatement.java:1119)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.db.util.DbUtil.updateDBFileMaxSize(DbUtil.java:1054)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.Schema12RU4To12RU4MP1.increaseContentDBFileSize(Schema12RU4To12RU4MP1.java:77)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.Schema12RU4To12RU4MP1.upgrade(Schema12RU4To12RU4MP1.java:51)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.SchemaUpgrade.execute(SchemaUpgrade.java:84)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.Upgrade.doUpgrade(Upgrade.java:1061)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.ui.UpgradeTask.go(UpgradeTask.java:127)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.ui.UpgradeProgressPanel$2.construct(UpgradeProgressPanel.java:138)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.util.SwingWorker$2.run(SwingWorker.java:145)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at java.lang.Thread.run(Thread.java:744)

2014-05-05 05:12:22.639 THREAD 28 SEVERE: java.sql.SQLException: MODIFY FILE failed. Size is greater than MAXSIZE.

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.java:368)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.TdsCore.tdsErrorToken(TdsCore.java:2820)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2258)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.TdsCore.getMoreResults(TdsCore.java:632)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.JtdsStatement.processResults(JtdsStatement.java:584)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.JtdsStatement.executeSQL(JtdsStatement.java:546)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.JtdsStatement.executeImpl(JtdsStatement.java:723)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.JtdsStatement.executeUpdate(JtdsStatement.java:1166)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.JtdsStatement.executeUpdate(JtdsStatement.java:1119)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.db.util.DbUtil.updateDBFileMaxSize(DbUtil.java:1054)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.Schema12RU4To12RU4MP1.increaseContentDBFileSize(Schema12RU4To12RU4MP1.java:77)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.Schema12RU4To12RU4MP1.upgrade(Schema12RU4To12RU4MP1.java:51)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.SchemaUpgrade.execute(SchemaUpgrade.java:84)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.Upgrade.doUpgrade(Upgrade.java:1061)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.ui.UpgradeTask.go(UpgradeTask.java:127)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.ui.UpgradeProgressPanel$2.construct(UpgradeProgressPanel.java:138)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.util.SwingWorker$2.run(SwingWorker.java:145)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at java.lang.Thread.run(Thread.java:744)

2014-05-05 05:12:22.639 THREAD 28 SEVERE: com.sygate.scm.server.util.ServerException: Unexpected server error.

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.db.util.DbUtil.updateDBFileMaxSize(DbUtil.java:1057)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.Schema12RU4To12RU4MP1.increaseContentDBFileSize(Schema12RU4To12RU4MP1.java:77)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.Schema12RU4To12RU4MP1.upgrade(Schema12RU4To12RU4MP1.java:51)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.SchemaUpgrade.execute(SchemaUpgrade.java:84)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.Upgrade.doUpgrade(Upgrade.java:1061)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.ui.UpgradeTask.go(UpgradeTask.java:127)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.upgrade.ui.UpgradeProgressPanel$2.construct(UpgradeProgressPanel.java:138)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.util.SwingWorker$2.run(SwingWorker.java:145)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at java.lang.Thread.run(Thread.java:744)

2014-05-05 05:12:22.639 THREAD 28 SEVERE: Caused by: java.sql.SQLException: MODIFY FILE failed. Size is greater than MAXSIZE.

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.java:368)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.TdsCore.tdsErrorToken(TdsCore.java:2820)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2258)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.TdsCore.getMoreResults(TdsCore.java:632)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.JtdsStatement.processResults(JtdsStatement.java:584)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.JtdsStatement.executeSQL(JtdsStatement.java:546)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.JtdsStatement.executeImpl(JtdsStatement.java:723)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.JtdsStatement.executeUpdate(JtdsStatement.java:1166)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at net.sourceforge.jtds.jdbc.JtdsStatement.executeUpdate(JtdsStatement.java:1119)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       at com.sygate.scm.server.db.util.DbUtil.updateDBFileMaxSize(DbUtil.java:1054)

2014-05-05 05:12:22.639 THREAD 28 SEVERE:       ... 8 more

2014-05-05 05:12:22.639 THREAD 28 SEVERE: Upgrade.doUpgrade com.sygate.scm.server.util.ServerException: Unexpected server error.

2014-05-05 05:12:28.186 THREAD 23 INFO: UpgradeFinalPanel >> saveStage > Launching log file...


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