Quantcast
Channel: Symantec Connect - Endpoint Protection - Discussions
Viewing all articles
Browse latest Browse all 10484

Clients downloads the virus definitions from SEPM but does not use it to update the agent

$
0
0
I need a solution

Hello,

I have this problem in all of the clients in the network. We have SEPM 11.0.6200.754 on Windows Server 2003 SP2.

The clients are connected to the SEPM and receive the latest definitions from the server, but for some reason the definitions are not used to update the client agent. The clients continue with the older virus definitions.

By configuration, Antivirus and AntiSpyware protection, ProActive protection and Network threat protection are updated in the clients. Now in most of the clients, Network threat Protection is always updated, but the other two contents (Antivirus and AntiSpyware protection, ProActive protection) keeps the definitions that are 10 days old now.

However one or two computers use the latest virus definitions. It could be because, the Hard disks crashed due to some reason and we had to reload the software using an image which had the SEP clients already installed it. But this wouldnt be a feasible solution considering 55-60 clients.

Your support is very much appreciated.

 

 


Viewing all articles
Browse latest Browse all 10484

Trending Articles