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SEPM stops downloading definitions every 4-7 days, err code 4

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I need a solution

Hi Guys,

Have an issue with my SEPM 11.0.7405.1424.  Every week or so, it just stops downloading definitions, which leads to a croshendo effect to all my clients obviously.

This started occuring after I upgraded it to this version to patch a security vunerability

A restart of the server, will generally make it download again, restarting the services does not.

Here is the error logged. I've had a look on knowledge bases for all the usual fixes but they have not worked.

25 April 2014 11:04:23 BST:  LiveUpdate failed.  [Site: De Beers UK MK]  [Server: DTC-STJ-SEP-01]
25 April 2014 11:04:23 BST:  LUALL.EXE finished running.  [Site: De Beers UK MK]  [Server: DTC-STJ-SEP-01]
25 April 2014 11:04:23 BST:  LiveUpdate encountered one or more errors. Return code = 4.  [Site: De Beers UK MK]  [Server: DTC-STJ-SEP-01]
25 April 2014 11:00:22 BST:  Client traffic logs have been swept.  [Site: De Beers UK MK]  [Server: DTC-STJ-SEP-01]
25 April 2014 10:59:57 BST:  LUALL.EXE has been launched.  [Site: De Beers UK MK]  [Server: DTC-STJ-SEP-01]

Nothing has chnaged or is blocked in regards to allowing the SEPM un-auethaticated access to liveupdate sites.

I've re-registered liveupdate, 'lucatalog -cleanup/ -update' to no effect.

I've removed liveupdate and reinstalled it / re-registered it. no change

 

This server was updating happily for years, then ever since the update there has been a problem.

Please advise the logs you require to troubleshoot this.

I've attached my log.liveupdate for your analysis.

Thank you very much SEPM guns!

regards

Keir

 


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