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Symantec Protection 6.0 for SharePoint Servers connection failed

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I need a solution

After upgrading to Symantec Protecton 6.0.5 for SharePoint Servers, I cannot open the console. After trying, I get an error (see attachement SSPS). The following 

4 actions which are mentioned are taken:

http://www.symantec.com/business/support/index?page=content&id=TECH184914&profileURL=https%3A%2F%2Fsymaccount-profile.symantec.com%2FSSO%2Findex.jsp%3FssoID%3D139815742948178BXAl71vTzo1xwsqObZ48bH0ACHKx0RC4Y8U

 

1. Cannot logon to Scan Engine GUI (see attachment SSPE)

2. The credentials are working, they have the proper rights

A. Cannot logon to Scan Engine GUI (see attachment SSPE)

B. Ran a complete reinstall (repair) of the Console, no result


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