I need a solution
I am having a difficult time removing this root kit from a user's workstation. It appears to only affect his e-mails. I tried to use the Norton Boot product but it wants a PIN. Norton Power Eraser is of no use either.
Does anyone know how to get rid of this? I checked the usual suspects like cleaning out the user's temp, prefetch and Registry "run" entries.
Thanks in advance!
Marc
Calspas14