Hi All,
I working in an enterprise enviroment that consist of 3 hq, 15 major site & 300 branch. My SEPM was 12.1.4, and my clients was various from 12.1.4 to 11.0.3
Lately i suspect my group of client had more than 20% having communicating problem with SEPM,
Their sympothoms are Last status change was within 24 hours but SEP client was not online at all, Virus Definition and Last Scan was Longer than 24 hours.
Example:
Last Scan: 2013.01.19 5pm
Virus Definition:2013.01.24 r2
Last Status Change:2014.04.07
Can i seek your pointer on your experience to replace the sylink file?
Below is the mathod that i had tried:
Sylink Replacer
Able to work for small scall & Local but having problem for branches for small bandwidth
Enabled policy for HI Check to run SMC -Start when detecting SEP Client not running
The Function was not run well as for among 10 pc only 3 to 4 pc was able respond to this HI Check. Other are still the same.
Reinstall SEP
Able to be a workaround but still consume time involve a lot of man power
Can i seek your advice and please do let me know if my troubleshooting steps was not right.
I am very apppreciate your advices & pointers
Thanks
CHHOWA