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Our Website is Blocked by Symantec's Firewall

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I need a solution
Hi,
 
Our website ended up on the banned site list for Symantec's firewall.  How can I go about getting it removed?  There must be a mistake since we're an education site that helps kids with research, writing and learning.
 
At one point our domain (studymode.com) was owned by a domain parking company so perhaps that is why it is on your banned list?
 
Thanks in advance for you help!

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