Quantcast
Channel: Symantec Connect - Endpoint Protection - Discussions
Viewing all articles
Browse latest Browse all 10484

SEPM12 failed to remote push to clients in different VLAN

$
0
0
I need a solution

Good day everyone,

Previously, I have SEPM version 11 installed on a server and all clients are able to communicate with the manager.

Because of some issues with the SEPM and there is plan to upgrade SEPM to version 12, I uninstalled SEPM version 11 and installed SEPM version 12.

With newly installed SEPM version 12, there are no clients connected to the SEPM.

By the time I try to remote push installation package to clients, it always show error as below:

Error: "Login to [computer] failed. The client could not be installed on the remote computer.

After that, I try to manually replace the sylink.xml on the clients and it shows online on the SEPM.

But, I still unable to remote push the version 12 updates to the clients with the error as above.

 

FYI, the SEPM server is on a different VLAN/farm with the client is also from a different VLAN/farm.

These different VLANs are controlled by the firewall.

Kindly advice and helps to solve the error above.

Thanks in advance.


Viewing all articles
Browse latest Browse all 10484

Latest Images

Trending Articles



Latest Images

<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>