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Again !!!!!! Symantec Endpoint Manager 11.1 (NO internet access allowed) not manually updating

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I need a solution

This problem was resolved back in September, but it happened again.

Previous post:

https://www-secure.symantec.com/connect/forums/symantec-endpoint-manager-111-not-internet-access-not-manually-updating

Solution was to Clear Corrupt Virus Definitions

https://www-secure.symantec.com/connect/articles/how-clear-corrupt-virus-definitions-sepm

 

But it is happening again....... I cleared the old definitions, but still will not update. This is becoming unacceptable and such a headache.

Thoughts??????

 

Background:

This server is behind a firewall and is not allowed to touch the internet and must be manually updated. At the present I cannot update the version. I am kinda pigeon holed you could say. I need to find a work around given my restrictions. Any concrete thoughts would be much appreciated. As posted above from the previous occurance, many solutions were tried, but the only one that worked was clearing the old definitions, but this time it isn't working.


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