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how SEP auto-upgrade works

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I need a solution

On my SEPM 12.1 RU 3 we we're upgrading clients using auto-upgrade. Out of 20 clients all online only 3 was upgraded. Can someone explain how SEP auto-upgrade works?

  • No schedule was set under UPGRADE SCHEDULE.
  • Heartbeat interval is 30 minutes
  • Randomization is enabled 5 minutes
  • Out of 3 clients that has been upgraded. Two clients shows on the SEPM that they need restart but the other one we need to double check to see if it needs restart

we want to check how this works and why other client is not upgrading


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