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Unable to start rtvscand on RHEL 6 (64 bit) for Symantec AntiVirus for Linux

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I need a solution

Hi,

I am new to Red Hat and I just installed the Symantec Antivirus for Linux on the Red Hat Enterprise 6 platform.

I am able to start the symcfgd service. However I am not able to start the rtvscand service.

And whenever I type ./sav command, I always get this message

"Unable to determine status of scanning daemon.

*** This command may not function correctly or may be delayed

Could not contact rtvscan"

The implementation guide for the Symantec AntiVirus for Linux does not really provide any explaination of why the rtvscan is not starting.

Please help and provide any constructive advice. Thank you.


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