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Symantec Endpoint Protection 12.1 RU1 MP1 broke down Windows XP SP3

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I need a solution

Hi guys,

Can anyone please confirm what needs to be done in order to safely upgrade the SEP client in WIndows XP SP3 ?

Somehow 25% of the Windows XP SP3 laptop users got issue with no network connection after the SEP 12.1 RU1 MP1 deployed ?

This is well known bug in our company which only affects Windows XP not Windows 7


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