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New Risk Found report shows "Nothing to Report"

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      This just started yesterday when we received alerts of a pair of trojans were found. When I opened the emai for each alert, it showed "Nothing to Report". When logged onto the SEPM and viewed the notifications, it showed "Nothing to Report" on the report tab. When I navigated to the Logs section and ran a report for new Risks, those two new trojan alerts didn't show up. What's going on?

  • New risk found: Trojan.Maljava!gen19.
  • New risk found: Trojan.Ransomlock!g47.

Meanwhile the reporting seems to be behaving for other risks, network threat protection, and administrative notifications. We're currently using SEPM 12.1. Why would SEPM have an issue with these two trojan detections? It's not showing the originating workstations that's caused the alert.

 


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