I run windows 7 64 bit and I am having trouble installing the end point protection norton antivirus and spyware.
Everytime I download then I try to install, after a while the software gives me an error and closes alone and it always either keep telling me I have to restart and I did that many times or the file could not be extracted.
I was reading one of the discussions before and I have the file Sep_Inst in my temp and I saw that I should copy paste 10 lines after return Value 1 command so I am pasting it here and I hope you can help me.
Action start 6:09:10: FindRelatedProducts.
MSI (s) (68:C0) [06:09:10:375]: Skipping action: DowngradeError (condition is false)
MSI (s) (68:C0) [06:09:10:375]: Skipping action: LegacyNortonError (condition is false)
MSI (s) (68:C0) [06:09:10:375]: Skipping action: LegacySymError (condition is false)
MSI (s) (68:C0) [06:09:10:375]: Doing action: DriverCheck
Action ended 6:09:10: FindRelatedProducts. Return value 1.
MSI (s) (68:30) [06:09:10:401]: Invoking remote custom action. DLL: C:\windows\Installer\MSI1E07.tmp, Entrypoint: DriverCheck
Action start 6:09:10: DriverCheck.
DriverCheck SymEvent did not open. Trying accessing via CreateFile
DriverCheck SymEvent exists
Thank you