Hi,
I created a remote site using SEP 12 RU2 MP1, and performed a disaster recovery to get the server running, due to replication issues. The new site has an embedded database, and the primary site uses SQL. The primary site has two redundant front-ends. I've replicated content between the two, including packages and Liveupdate content, because the remote site does not have internet access.
The remote site did not update initially, so I dropped a JDB and was finally able to get the SEPM updated but the clients have not. Since I stood up this server, I have been getting an Unexpected Server Error every few minutes in the server node. I checked the scm-server-0.log and correlated it to this:
2013-05-09 14:59:39.823 THREAD 23 WARNING: No status. Recompile all groups.
2013-05-09 15:00:01.355 THREAD 23 SEVERE: in: com.sygate.scm.server.task.PackageTask
com.sygate.scm.server.util.ScmServerError: com.sygate.scm.common.configobject.ValidationException: XML document structures must start and end within the same entity.
at com.sygate.scm.server.configmanager.ConfigManagerCache.prepareTopLevelObject(ConfigManagerCache.java:383)
at com.sygate.scm.server.configmanager.ConfigManagerCache.getTopLevelObject(ConfigManagerCache.java:275)
at com.sygate.scm.server.configmanager.ReadonlyConfigManager.getTopLevelObject(ReadonlyConfigManager.java:24)
at com.sygate.scm.server.configmanager.ConfigManager.getAvPolicyObject(ConfigManager.java:2567)
at com.sygate.scm.server.publisher.compiler.Spa50ProfileCompiler.buildAVPolicy(Spa50ProfileCompiler.java:1294)
at com.sygate.scm.server.publisher.compiler.Spa50ProfileCompiler.compile(Spa50ProfileCompiler.java:1023)
at com.sygate.scm.server.task.PackageTask.updateProfile(PackageTask.java:1779)
at com.sygate.scm.server.task.PackageTask.updateGroups(PackageTask.java:1414)
at com.sygate.scm.server.task.PackageTask.checkGroupDirectory(PackageTask.java:1335)
at com.sygate.scm.server.task.PackageTask.run(PackageTask.java:517)
at java.util.TimerThread.mainLoop(Timer.java:555)
at java.util.TimerThread.run(Timer.java:505)
Caused by: com.sygate.scm.common.configobject.ValidationException: XML document structures must start and end within the same entity.
at com.sygate.scm.common.configobject.XMLHelper.parseSAX(XMLHelper.java:398)
at com.sygate.scm.common.configobject.AbstractSchema.readXML(AbstractSchema.java:156)
at com.sygate.scm.common.configobject.AbstractSchema.readXML(AbstractSchema.java:167)
at com.sygate.scm.server.configmanager.ConfigManagerCache.prepareTopLevelObject(ConfigManagerCache.java:373)
I've never seen this error before, nor have I found any symantec article that refers to this issue.
I've reconfigured, ran a repair, removed replication and readded, made sure the certificate and server properties were ok, and many other things. I'm finally out of ideas, thus why I'm here. Help appreciated.
Thanks!