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SEP Not Getting Along With Particular Software

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I need a solution

I recently rolled out a new Citrix Xenapp 6.5 server using Win 2008 R2. One of the published apps is Bartender by Seagull Scientific. Bartender crashes when I try to install or run the program.

I contacted support for Bartender and they asked if I happened to be running SEP. They have a few customers running into the same problem and found that SEP and Bartender don't get along in a Citrix environment. I unistalled SEP and sure enough, Bartender runs fine.

I doubt anybody here has happened to run into the exact same problem, but my question is if anybody has run into a specific program crashing due to SEP and what you did to address the problem. Leaving my Citrix server unprotected isn't a solution.

 

Since there are several players involved, I'm inquiring here, Bartender support, and Citrix support.

 

 

Faulting application name: bartend.exe, version: 10.0.3.2867, time stamp: 0x50d291c4
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x750b4913
Faulting process id: 0x1784
Faulting application start time: 0x01ce4a6bb535febe
Faulting application path: C:\Program Files (x86)\Seagull\BarTender Suite\bartend.exe
Faulting module path: unknown
Report Id: f2e74c61-b65e-11e2-ad0f-005056840332

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