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PC Rolling Back

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I need a solution

Is there any way to prevent a "Roll back" I have never seen ANY program outside of Symantec install then up and remove itself.

Initially what happened was I was removing SEP 12.1.2015 2015, but the user logged the PC off and signed in under his own name, this killed all processes that were currently running, I was also running a Malwarebytes scan at the time the user logged off. I was not able to find SEP installed after I had logged back in under the administrator account. I decided to run Cleanwipe, which I did, and it took two restarts and I saw that it had completed, I also checked the registry for HKLM and HKCU for Symantec folders and they were not there, they were also NOT in the program files (x86). I figured ok, all is clear so I can install the newest version of SEP, I was installing SEP Client 12.1.2100.2093 to a Windows 7 64BIT PC. I had downloaded the package from the Fileconnect, and copied and unzipped it on the PC. When I went to install it the installation looked fairly normal, but near the end, the rollback began, and NOTHING was installed. After the rollback was complete, I checked for the SEPInst logs and found nothing, both the Windows\temp and the C:\temp folder were empty.

 

1. Why wouldn't this install properly after I had run the cleanwipe?

2. Is there anyway to PREVENT rollbacks from happening?

3. Why does SEP even HAVE a rollback? I have never seen that on any program outside of SEP


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