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Issues Pushing Policies

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I need a solution

Good Morning All,

 

I am having some issues this AM with policies propogating to my end users.  If I am understanding correctly SEP 12.1.2 correctly, I should be able to create policy exclusions on the SEP Management Server, and then have my workstations check in on a regular basis to get policy changes.  On a handful of workstations this does not appear to be happening.  Here are some examples.

 

1. I changed Sonar from Prompting my end users to allow changes on their systems, to LOG.  After 24 hours, I still have machines getting prompted by such things as the  "SEP 12.1 RU2 MP1" client update that I just attempted to push out.

2. I added a bunch of items to my exclusions file that after 24 hours, some machine continue to get prompted on, and others don't.  Items such as the sep64.msi were denied even thought being specifically set to monitor in the exclusions file. 

 

How have others solved pushing updates to their end users and not have SEP intercept it??  According to the SEP Management Console, these end users are checking in, but it does not appear they are getting the updated policies I am setting.

 

Joe


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