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SEP Blocking Hotel Authentication Portal Site

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I need a solution

So, I've had a lot of users reporting an issue with not being able to access the hotel wireless.

Occurs when they go to connect to the network, the re-direct page to authenticate to the hotel wireless does not come up. They are able to connect to the wireless network, but it says they are connected to the wireless network but doesnt redirect to any hotel wireless authentication page to complete the connection. Could be wrong but have had a suspicion that the problem lies with the SEP firewall.

This is happening with other hotels as well. They're able to connect to the wireless network.

The only traffic log found with blocked activity.

Traffic logs >
Date and Time : 4/11/2013 6:30am
Action: Blocked
Sev : 15
Remote Host : 0.0.0.0
Application : Nothing
 


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