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Can't start Symantec Embedded Database service

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I need a solution

 

   Hi all,

 

  We are using Symantec Endpoint Protection Manager 12.1 (RU2) installed on Windows Server 2003.

 Two days ago we started to receive message "Database is down". We've checked the server and found (like few times before) that there is no more space left on the disk because of the sep5.log who become to big. Like previously, we deleted the log file, restarted "Symantec Embedded Database" service, but this time nothing happened (usually sem5.log is automatically created) . We've tried to start the service manually few times, restarted whole server, but without success, service remained stoped. We checked Application log and found that "SQLANYs_sem5" error is generated whenever we try to start  "Symantec Embedded Database" service. We've manualy created sem5.log file, but after starting the service file was automatically removed.

 

 Please help me resolve this issue.

 

 Thanks in advance.

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