Hello,
I wanted to update my Symantec 14 to 14.2 RU2. The starting version was 14.0.1 becaue I'm using Windows 10 64bit. I successively updated to newer versions which was successful till version 14.2.1.1 (14.2 RU1 MP1) 14.2.4814.1101 but when I run the patch to update to the newest version, hence, 14.2.2.0 (14.2 RU2) 14.2.5323.2000, it doesn't work. The SEP_INST_PATCH.log shows the following output:
01/09 09:04:49.949 [ec] SymDelta FileVersion: 14.0.0.0
Log initialized: LogLevel=4 Log, Size=2097152, RotationCount=2
01/09 09:04:49.965 [ec] (SymDelta::CSymDelta::invokeUnzip) Inflating...\\?\C:\Users\xxx\AppData\Local\Temp\pft34D4.tmp\Patch.dax
01/09 09:04:50.684 [ec] (SymDelta::CSymDelta::invokeUnzip) UnZipTask took (milliseconds): 703
01/09 09:04:50.684 [ec] (SymDelta::CSymDelta::PerformApplyDelta) Performing [ XDELTA3 - Apply Delta ]
01/09 09:04:50.699 [ec] (SymDelta::CXDeltaTool::Apply) Dir: \\?\C:\ProgramData\Symantec\Symantec Endpoint Protection\14.2.4814.1101.105\Data\Cached Installs
01/09 09:04:50.699 [ec] (ApplyPackage) Apply package command line: "DummyXdeltaPath" -d -s %src% %patch% %out%
01/09 09:04:50.699 [121fc] (LaunchXDeltaInternalAndWait) Launching: "DummyXdeltaPath" -d -s "\\?\C:\ProgramData\Symantec\Symantec Endpoint Protection\14.2.4814.1101.105\Data\Cached Installs\Setup.exe""C:\Users\xxx\AppData\Local\Temp\SymDelta_65416\Patch.dax.tmp\Setup.exe.DIFF""\\?\C:\Users\xxx\AppData\Local\Temp\pft34D4.tmp\SmcLU\Setup.exe":
01/09 09:04:50.746 [121fc] (LaunchXDeltaInternalAndWait) Launching: "DummyXdeltaPath" -d -s "\\?\C:\ProgramData\Symantec\Symantec Endpoint Protection\14.2.4814.1101.105\Data\Cached Installs\dcsagent.cab""C:\Users\xxx\AppData\Local\Temp\SymDelta_65416\Patch.dax.tmp\dcsagent.cab.DIFF""\\?\C:\Users\xxx\AppData\Local\Temp\pft34D4.tmp\SmcLU\dcsagent.cab":
01/09 09:04:50.949 [121fc] (LaunchXDeltaInternalAndWait) Launching: "DummyXdeltaPath" -d -s "\\?\C:\ProgramData\Symantec\Symantec Endpoint Protection\14.2.4814.1101.105\Data\Cached Installs\Sep64.msi""C:\Users\xxx\AppData\Local\Temp\SymDelta_65416\Patch.dax.tmp\Sep64.msi.DIFF""\\?\C:\Users\xxx\AppData\Local\Temp\pft34D4.tmp\SmcLU\Sep64.msi":
01/09 09:04:51.152 [121fc] (CDeltaApplyThread::run) 74236 \\?\C:\ProgramData\Symantec\Symantec Endpoint Protection\14.2.4814.1101.105\Data\Cached Installs\sep_NE.slf CRC match failed.
01/09 09:04:51.152 [ec] (SymDelta::CXDeltaTool::Apply) Return Code: 31
01/09 09:04:51.152 [ec] (SymDelta::CSymDelta::processDirs) ApplyDelta Operation failed.
What's the problem?